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Connected Worker RTLS for a Leading Insurance Provider in the US

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Modern glass office building exterior at sunrise representing connected worker RTLS deployment for a leading US insurance provider

Connected Worker RTLS At a Glance

Industry: Insurance

Location: United States

Employees Tracked: 1,200+

Facilities: Two office locations, six floors

Technology: RTLS Connected Worker, Compact Tags, HID-compatible access control integration

Manual Workload Reduction: 75%

Reporting Speed Improvement: 50% faster

Policy Compliance Improvement: 30%

Savings Within Six Months: $250,000 (estimated)

 

Managing a distributed workforce across multiple office locations introduces visibility challenges that manual processes cannot solve at scale. For a leading insurance provider in the United States, the challenge was clear: over 1,200 employees spread across six floors in two office locations, with no reliable way to manage workplace attendance, enforce hybrid work policies, or maintain records of safety incidents.

This case study describes how Litum’s Connected Worker RTLS solution gave the organization the real-time workforce visibility it needed, and delivered an estimated $250,000 in savings within the first six months of deployment.

 

Key Challenge

The insurance provider needed a reliable system to address three converging operational demands:

  • Workplace attendance management: With employees split across two locations and multiple floors, manual attendance processes were time-consuming and error-prone
  • Hybrid work policy enforcement: As hybrid working became standard, the organization needed verifiable data on when employees were in the office and how workspace was being used
  • Safety incident documentation: Maintaining accurate records of workplace safety incidents required a system that could log and report events automatically, without relying on manual entries

The existing infrastructure could not provide the real-time visibility or the automated reporting capabilities the organization needed. A scalable, technology-driven solution was required.

 

Solution

Colleagues working together in a modern office environment representing connected worker solutions for enterprise workplaces Caption: Litum's Connected Worker RTLS gave the insurance provider real-time visibility across all office zones and floors

Litum deployed its RTLS-powered Connected Worker solution across the organization’s facilities. The deployment integrated Litum’s Compact Tags with the organization’s existing HID-compatible access control infrastructure, ensuring a smooth deployment without requiring replacement of existing hardware.

The solution enabled automated clock-in and clock-out processes and provided real-time workforce visibility across all office zones and floors. Connected Worker RTLS gave the company data-driven insights to optimize workspace utilization, monitor hybrid work compliance, and respond quickly to workplace incidents.

How the System Worked

Each employee carried a Compact Tag that communicated with the RTLS infrastructure installed across the facility. As employees moved through the building, the system tracked their presence across floors and zones in real time. This data fed into efficiency dashboards that gave operations and HR teams a live view of attendance, occupancy, and policy compliance.

Because the system integrated directly with the existing HID-compatible access control infrastructure, the deployment required minimal disruption to daily operations. The organization was able to move from manual tracking to automated, real-time visibility without replacing existing security systems.

 

Features Deployed

  • Automated time and attendance tracking: Support for hybrid work policies and elimination of manual clock-in processes across both office locations
  • Real-time location visibility: Live view of employee presence across office zones and floors for enhanced safety and operational efficiency
  • Incident logging and reporting: Automated capabilities supporting workplace safety protocols and policy adherence documentation
  • Efficiency dashboards and reports: Actionable insights into workspace utilization, employee attendance patterns, and overall office occupancy
  • Tag battery alerts: Automated notifications when tag charging is needed to keep the system running without interruptions

 

Results

Litum’s deployment delivered substantial time savings and improved operational visibility across both office locations.

75%  reduction in manual workload through automated attendance tracking

50%  faster reporting and audit processes with real-time dashboards and ready-to-export reports

30%  improvement in policy compliance through increased visibility into attendance patterns and time spent across office zones

$250,000  estimated savings within six months

Automated attendance tracking freed up administrative teams to focus on higher-value tasks. Reporting and audit processes became significantly faster with real-time dashboards and ready-to-export reports, improving operational responsiveness. The increased visibility into employee attendance patterns and time spent across office zones drove a measurable improvement in hybrid work policy compliance.

Together, these gains supported a more structured, efficient, and safer workplace environment.

 

Why Connected Worker RTLS Works in Enterprise Office Environments

The insurance provider deployment demonstrates that Connected Worker RTLS is not limited to industrial or healthcare environments. Any organization managing a large, distributed workforce across multiple floors or locations faces the same core challenge: knowing where people are, when they are there, and whether policies are being followed.

RTLS solves this by replacing manual processes with automated, real-time data. The same infrastructure that tracks attendance also supports safety incident documentation, space utilization analysis, and hybrid work compliance reporting, all from a single platform.

For enterprise organizations operating in regulated industries like insurance, where audit trails and policy compliance documentation carry real organizational weight, the ability to generate accurate, timestamped records automatically is a significant operational advantage. Learn more about Litum’s Connected Worker RTLS platform and how it applies across industries.

 

See how Litum’s Connected Worker RTLS can transform workforce visibility in your organization. Explore the Connected Worker solution and see all industrial case studies at litum.com/industrial-case-studies/.

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